2022 — 202401
Danone Specialized Nutrition
Led Quality, Food Safety, Compliance, and Continuous Improvement initiatives for specialized nutrition manufacturing operations.
— About
From factory floor to strategic improvement partner.
I started on the production floor — auditing processes, chasing defects, and learning that operational problems almost always trace back to system design, not effort.
Today I help manufacturing leaders use quality systems, continuous improvement, and data-driven decisions to produce measurable business outcomes. Quality, in my work, is a growth engine.
Quality builds trust.
Reliable processes create reliable revenue.
Data drives decisions.
Opinions defer to what the numbers show.
Improvement is a journey.
Sustained gains beat one-time wins.
Prevention beats firefighting.
Design out the problem, don't manage it.
— Professional Experience
15+ Years in Quality & Operational Excellence
Quality leadership across multinational manufacturing organizations, from the production floor to regional and global systems.
2008 — 202202
Unilever
Held Quality leadership roles across Factory, Regional, and Global organizations supporting manufacturing, logistics, and market operations across Asia Pacific and international markets.
Career Highlights
8
Factories managed, plus 20+ contract manufacturers
30%
Reduction in supplier quality defects
58%
Reduction in Cost of Poor Quality
— Why I Do This
My Purpose, Vision and Mission
Purpose
To empower organizations to enhance their quality systems, improve operational productivity, and unlock the power of data to drive sustainable growth and customer trust.
Vision
To be a trusted partner for businesses seeking excellence in quality and productivity, recognized for transforming challenges into impactful results through innovative solutions.
Mission
- Help organizations embed quality into their culture and systems.
- Drive continuous improvement that boosts efficiency and customer satisfaction.
- Enable data-informed decisions for real-time and long-term performance enhancements.
— Portfolio
Representative Projects
A track record of building resilient quality management systems, scaling operational performance, and driving growth strategy.
01Representative Project
Quality Management System for Consumer Goods Expansion
Built and implemented a Quality Management System for a multinational consumer goods company expanding into white market channels across Asia Pacific.
Key Deliverables
- Quality risk assessment for international sourcing and suppliers
- Quality compliance management across 40 distributors in Asia, Australia and Pacific Islands
- Customer quality feedback portal to accelerate issue resolution and improve customer satisfaction
02Representative Project
GMP & Product Launch Readiness
Prepared a contract manufacturing facility for successful launch of a new home care liquid product with strong quality and compliance controls.
Key Deliverables
- Manufacturing readiness and GMP gap assessment
- Cross-contamination prevention through segregation and changeover controls
- Cleaning and sanitation validation program
- Laboratory and testing capability enhancement for product quality assurance
03Representative Project
Operational Excellence for Rubber Logo Manufacturer
Improved operational performance for a rubber logo manufacturer supplying global sportswear brands.
Key Deliverables
- Manufacturing SOP development and standardization
- Workforce training system and competency framework
- Automated KPI dashboard for real-time performance monitoring
04Representative Project
Business Analytics & Growth Strategy (PaDi UMKM)
Partnered with Telkom Indonesia to improve marketplace performance and support SME growth on PaDi UMKM.
Key Deliverables
- Business performance dashboard using Google Analytics and marketplace data
- Conversion rate improvement analysis
- Buyer and seller segmentation strategy
05Representative Project
Global Quality Management System Optimization
Streamlined Quality Management System documentation for a consumer goods manufacturer operating multiple production sites.
Key Deliverables
- QMS document restructuring with clear ownership and governance
- Faster document review and approval workflows
- Integration of quality and product safety documentation from 7 manufacturing sites into a unified global QMS
06Representative Project
Quality, Food Safety & Regulatory Compliance
Strengthened compliance systems for a consumer goods manufacturer to maintain certifications and audit readiness.
Key Deliverables
- ISO 9001:2015 Quality Management System
- FSSC 22000 v6.0 Food Safety Management System
- Risk Management Program (PMR)
- CPKB Compliance (Cosmetics GMP)
— Services
My Focus Area
Each engagement combines governance, improvement, and analytics — because durable performance requires all three working as one system, not three disconnected initiatives.
01
Quality Management Systems
Build the governance backbone that makes quality predictable — not heroic.
Focus
- ISO readiness & certification
- SOP development
- Audit preparation
- Governance & risk frameworks
- Non-conformance control
Outcomes
- → Fewer non-conformities
- → Improved process reliability
- → Stronger customer trust
02
Continuous Improvement & Operational Excellence
Install the daily habits and tools that compound into operational excellence.
Focus
- Lean principles & 5S
- TPM & PDCA cycles
- Root cause analysis
- Kaizen & value stream mapping
- Problem-solving capability
Outcomes
- → Higher productivity
- → Lower waste
- → Stronger problem-solving culture
03
Data Analytics for Productivity
Turn scattered operational data into the signals leaders act on.
Focus
- Automated dashboards
- KPI framework design
- Process performance tracking
- Predictive trend analysis
- Spreadsheet analytics
Outcomes
- → Better, faster decisions
- → Earlier issue detection
- → Real-time operational visibility
— My Approach
Improving Factory Performance
A five-stage method that moves you from diagnosis to a self-sustaining improvement culture.
- 01→
Assess
- Audit current systems
- Review operational data
- Identify bottlenecks
- 02→
Diagnose
- Root cause analysis
- Waste & flow mapping
- Process review
- 03→
Design
- Improvement roadmap
- KPI framework
- System redesign
- 04→
Implement
- Team training
- SOP rollout
- Dashboard deployment
- 05
Sustain
- Continuous monitoring
- Performance reviews
- Improvement culture
— Case Study
Proof, not promises.
A worked example showing how visibility — not more data — unlocks productivity.
— Insights
Insights for Manufacturing Leaders
Practical ideas to improve productivity, reduce defects, and build better factory systems.
— Let's TalkBetter systems
Better systems
create better results.
If defects, delays, waste, or inconsistent performance are slowing your business down, let's identify the system behind the problem — and design one that scales.